For families

Soter is designed for families who want safer doorstep visibility without turning care into surveillance.

Doorstep interactions can be particularly stressful and risky for elderly people living alone, especially when an unexpected visitor uses pressure, urgency, authority, or sympathy to influence their decisions. Common doorstep scams include rogue traders claiming urgent roof, driveway, or gutter repairs are needed; bogus officials pretending to represent utilities, councils, banks, or the police; and strangers using hard-luck stories to gain entry to the home. These situations are deliberately designed to catch people off guard, create confusion, and push them into acting quickly before they have time to verify who is at the door.

Soter helps de-risk these interactions by giving elderly people a safer way to manage visitors without feeling alone or pressured in the moment. By allowing doorstep events to be detected, communicated, and, if necessary escalated to trusted family members or carers, Soter creates a protective layer between the resident and the caller. This provides reassurance not only to the elderly person, who can respond more confidently, but also to their family, who gain peace of mind knowing there is a system helping to monitor and support vulnerable doorstep interactions.

Family member checking doorstep alerts with Soter
Doorstep at Whitehall Road

What families can do

Visitor alerts

Receive alerts for unknown or important visitors.

Clear visit history

Review who came to the door and what happened.

Trusted visits

Help manage trusted visitors, appointments, and care access.

Remote reassurance

Stay connected when living in another town or city.

Video

Reserve your place